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Table of Contents

Preface - About This Manual
What’s New in LISTSERV® Maestro 4.0
Switching Between Interfaces
New Look and Feel
Enabling Action Tracking
Enabling the Job Data Export Feature
Monitoring Your System Metrics
Defining the Hosted Data Import Restrictions
Behavioral Changes to the Toolbar
SSL Cipher Support
Mixing SSL and Non-SSL Access on One Server (Mixed Mode)
URL Settings and Other Hosted Data Changes
Emergency Admin HUB Access
Moving a LISTSERV Maestro Installation
Configuring Maestro to Bind to Different HTTP Ports on Different IP Addresses
Sharing a Server with IIS
Configuring Aliases for Access URLs
Section 1 Introduction to Maestro Administration
1.1 Maestro User Roles
1.2 Remote Administration Access
1.2.1 Remote Log Access
1.2.2 Remote Version Query
1.3 Client System Requirements
1.4 Accessing the Hub Administrator Interface
1.4.1 Switching Between Interfaces
1.5 Understanding the Hub Administrator Interface
1.5.1 The Toolbar
Section 2 Configuring LISTSERV Maestro for First Use
Section 3 Changing the Administrator Password
Section 4 LISTSERV and LISTSERV Maestro
4.1 Preparing LISTSERV for LISTSERV Maestro
4.1.1 Preparing LISTSERV to Process DISTRIBUTE Jobs from LISTSERV Maestro
4.1.2 Preparing LISTSERV to Allow Maestro Hosted LISTSERV Lists
4.1.3 Preparing LISTSERV for Database Access
4.2 Preparing LISTSERV Maestro to Send DISTRIBUTE Jobs to LISTSERV
4.2.1 Specifying the LISTSERV Host with Different Internal and External Names
4.2.2 Specifying a Separate LISTSERV Instance for Processing Bounces
4.3 Using Existing Lists with LISTSERV Maestro
Section 5 Settings for the Maestro User Interface
5.1 Application Settings
5.1.1 General Administration
5.1.2 Database Plugins
5.1.3 System Database Connection
5.1.4 User Rights
5.1.5 LISTSERV Web Interface Access
5.2 Application Default Settings
5.2.1 Default URL Settings
5.2.2 Default LISTSERV Connection
5.2.3 Default Size Limits
5.2.4 Default Content Restrictions
5.2.5 Default Recipients Restrictions
5.2.6 Default Tracking Restrictions
5.2.7 Default Hosted Data Settings
5.2.8 Default DomainKeys Settings
5.2.9 Default Auto-Archive Settings
5.3 Setting the Default Tracking URL
5.4 Automatically Logging into the Maestro User Interface
Section 6 Administrative Policies
6.1 Configuring Backups
6.2 Runtime Administration and System Shutdown
6.3 User Restrictions
6.4 Administrative Email Notifications
6.4.1 Testing Email Notifications
6.5 Refreshing the Subscriber Page Translations
Section 7 Creating and Editing User Accounts and Identities
7.1 Creating a New User Account
7.2 Creating a New Identity
7.3 Managing User Rights
7.4 Editing Account Information and Assigning Single User Settings
7.4.1 Editing General User Settings
7.4.2 Editing Component Specific Settings for Single and Group Users
7.5 Deleting a User Account, Identity, or Group
Section 8 Special Administrative User Account
8.1 The Toolbar
8.1.1 Behavioral Changes to the Toolbar
8.2 The Dashboard
8.2.1 Customizing the Dashboard Updating the Dashboard’s Data Editing the Dashboard’s Name Hiding/Showing Dashboard Sections
8.2.2 System Metrics
8.2.3 System Metrics Reports Adding to the Dashboard Downloading
8.2.4 Managing Dashboard Reports Adding Reports to the Dashboard Re-Organizing Dashboard Reports Viewing Additional Report Details Renaming the Dashboard Report
8.2.5 Creating Multiple Dashboards Copying the Current Dashboard Creating a New Dashboard from Scratch
8.2.6 Switching Dashboards
8.2.7 Deleting Dashboards
8.3 Sorting and Filtering Jobs
8.4 Archiving Delivered/Completed Jobs
8.4.1 Auto-Archiving
8.5 Importing Archived Jobs
8.6 Changing Job and Report Ownership
8.7 Changing Sender Profile, Drop-In, and Content Template Ownership
8.8 Changing Ownership of the Entire Recipient Warehouse
8.8.1 Changing Target Group Ownership
8.8.2 Changing Ownership of Recipient Datasets and Lookup Tables
Section 9 Defining External Database Connections
9.1 Available Database Plugins
9.1.1 The IBM DB2 V8.2 Thin Driver Database Plugin
9.1.2 The IBM DB2 V7.2 Native Driver Database Plugin
9.1.3 The MySQL ConnectorJ Driver Database Plugin
9.1.4 The MySQL L-Soft Driver Database Plugin
9.1.5 The Oracle 8i, 9i, and 10g Thin Driver Database Plugin
9.1.6 The SQL Server jTDS Driver Database Plugin
9.1.7 The SQL Server Microsoft Driver Database Plugin
9.1.8 The SQL Server i-net SPRINTA Driver Database Plugin
9.1.9 The ODBC Driver Database Plugin
9.2 Registering a Database Plugin
Section 10 The System Database
10.1 Configuring the External System Database
10.2 Preparing the System Database
10.2.1 General System Database Preparation
10.2.2 Preparing SQL Server as the System Database
10.2.3 Preparing Oracle as the System Database
10.2.4 Preparing DB2 as the System Database
10.2.5 Preparing MySQL as the System Database
10.3 General Optimization Hints for the System Database
10.4 Removing and Adding the Internal Database
Section 11 Saving and Restoring a Backup
11.1 Configuring the Backup Time
11.2 Configuring External Post-Backup Processes
11.3 Configuring the Backup Location
11.4 Configuring the Backup History
11.5 Saving a Backup to an External Medium
11.6 Identifying the Backup: The Backup ID
11.7 Restoring a Backup
Section 12 Using a Test-Bed Backup
12.1 Creating a Test-Bed Backup on the Original System
12.2 Restoring a Test-Bed Backup into the Test System
Section 13 Maestro Logs
13.1 Remote Log Access
13.2 Subscriber Activity Change Log
Section 14 Using Non-Standard Ports
14.1 Ports Used by LISTSERV Maestro
14.1.1 Ports used by the Administration Hub
14.1.2 Ports used by the Maestro User Interface
14.1.3 Ports used by Maestro Tracker
14.2 Configuring Port Usage
14.2.1 Configuring the HTTP Port
14.2.2 Configuring the HTTPS Port
14.2.3 Configuring the Internal Communication Port
14.2.4 Configuring the Tracker Communications Port
14.2.5 Configuring the Internal Database Connection Port
14.2.6 Configuring the Application Server Shutdown Port
Section 15 Defining the IP Addresses and HTTP Ports
Section 16 Installing Behind a Firewall
Section 17 Restricting Access to Components
17.1 IP Address Restrictions
17.2 Disallowing Concurrent Access with the Same User Account
17.3 Securing Access Against Dictionary Attacks
17.3.1 Securing the Administration Hub
17.3.2 Securing the LISTSERV Maestro User Interface
Section 18 Securing Access with SSL
18.1 Introduction to Secure Communication
18.2 Which Components Should Be Secured?
18.3 Obtaining and Installing a Server Certificate
18.3.1 Securing the Trusted Root Certificate Keystore
18.3.2 Creating an Unsigned Server Certificate
18.3.3 Performing a Certificate Signing Request (CSR)
18.3.4 Installing the Signed Server Certificate
18.3.5 Installing a Trusted Root Certificate
18.3.6 Making LISTSERV Maestro Aware of the Server Certificate
18.3.7 Securing a Server with Multiple Host Names
18.3.8 Mixing SSL and Non-SSL Access on One Server (Mixed Mode)
18.3.9 Supported SSL Cipher Suites
Section 19 Tracking and Recipient Profiles
Section 20 Editing LISTSERV Maestro INI Files
20.1 Maestro User Interface INI-File Entries
20.2 Administration Hub INI-File Entries
20.3 Maestro Tracker INI-File Entries
20.4 Tomcat INI-File Entries
20.4.1 Basic Tomcat Configuration Parameters
20.4.2 Advanced Tomcat Configuration Parameters
Section 21 Authenticating Message Origin with DomainKeys Signatures
Section 22 LISTSERV & LISTSERV Maestro Integration
22.1 Defining the LISTSERV and LISTSERV Maestro Interface Links
22.2 Enabling Single Sign-On
22.3 Linking the Membership Area and the Subscriber’s Corner
Section 23 Moving a LISTSERV Maestro Installation
23.1 Server Replacement
23.2 Moving a LISTSERV Maestro Installation
23.3 Preparation for Replacing/Moving: Saving a Backup
Section 24 Distributed Components
24.1 Fresh Installation with Distributed Components
24.2 Moving Components to another Server
24.2.1 Moving the Maestro User Interface Component to Another Server
24.2.2 Moving the Administration Hub Component to Another Server
24.2.3 Moving the Maestro Tracker Component to Another Server
24.2.4 Moving the Database External Component to Another Server
24.3 Server Name Aliases and Proxies
24.3.1 Configuring LISTSERV Maestro Components with Server Name Aliases or Proxies
Section 25 LISTSERV Maestro in Evaluation Mode
Section 26 Adding Content to the Tomcat Server
26.1 Adding the LISTSERV Web Interface tothe Tomcat Server
26.2 Adding Custom Content to the Tomcat Server
26.2.1 Adding Content as a New Context
26.2.2 Defining the Default Context
26.3 Enabling Access Logging for Added Content
26.3.1 Enabling Access Logging for WA
26.3.2 Enabling Access Logging for Custom Content
26.4 ListPlex and the Tomcat Server
Section 27 Using International Character Sets
27.1 Defining the Default Mail Charset
27.2 Allowing or Disallowing Bi-Directional Character Sets
Section 28 LISTSERV Maestro Standard Default Ports
Section 29 Updating Maestro’s HTML Upload Applet
29.1 Sun Java-Plugin
29.2 Microsoft Java Virtual Machine
Section 30 LISTSERV Maestro Lite
30.1 Current Lite-Mode Restrictions
30.1.1 User-Feature Restrictions Mail Jobs Tracking Reporting Recipient Warehouse Utility
30.1.2 Admin-Feature Restrictions
Section 31 Emergency Admin HUB Access
Section 32 Sharing a Server with IIS
32.1 Configuring LISTSERV Maestro
32.2 Configuring IIS
32.2.1 Configuring IIS 6
32.2.2 Configuring IIS 7
32.3 Completing the Configuration
Glossary of Terms