L-Soft USA: Who We Are and What We Can Offer

L-Soft, incorporated in 1994, is a leading provider of email list and opt-in email marketing software and hosting services for managing email newsletters, discussion groups, email communities and email marketing campaigns. L-Soft focuses on providing robust, reliable, flexible and scalable software for the global marketplace.

Today, thousands of worldwide customers from Internet, media, business, government, education, non-profit and other sectors rely on L-Soft's solutions for their permission-based email initiatives. L-Soft's flagship product, LISTSERV^®, celebrates its 25th anniversary in 2011. LISTSERV was the first product of its kind, launching the email list communication industry in 1986 and setting the industry standard ever since. Today, LISTSERV has more than 100 million list subscriptions.

L-Soft provides enterprise software and targets two primary markets:

• The traditional electronic mailing list market: This market began to emerge in 1994 as the Internet opened up for corporations. Customers in this segment need reliable solutions for customer newsletters, discussion groups and announcement lists. L-Soft's LISTSERV email list management software is a top-notch solution for managing all types of email list communication initiatives.
• The opt-in email marketing segment: This focus arose as businesses have started to incorporate permission-based email marketing into their online customer communication strategies. Opt-in email marketing campaigns can enhance customer relations, increase customer loyalty and build branding. Email is a great channel for last-minute offers, specials and reminders. L-Soft develops and sells LISTSERV Maestro software for companies to manage and track their opt-in email marketing campaigns with a powerful and flexible solution.

The market for email communication continues to grow and there are hundreds of players nowadays. A majority of the players are hosting service providers that focus on local markets; many fewer are truly able to offer customer organizations the choice of software or hosting solutions. L-Soft recommends the best solution to meet each customer's specific needs: licensed software or hosted services. In addition, L-Soft differentiates itself from competitors by being an international company providing standard software, software that customers can adjust to the local use as needed.

L-Soft has created a global LISTSERV community of organizations that use our solutions. We donate occasionally our software or services to organizations around the world to help them implement mission-critical email lists that would not have otherwise been possible because of funding and resource constraints. L-Soft also offers NetPals, free email lists for the international school community. Our LISTSERV Lite Free Edition is available for hobby-based email list use.

We believe L-Soft can offer exceptional opportunities to creative, motivated employees. At the same time, it is a very challenging environment. You will be faced with new problems that have probably not been addressed in any coursework, and you will quickly find out that your mentor has a million other things to do in spite of working long hours. This means you will have to be able to work on your own most of the time. If you do well, you may find yourself in charge of important projects just a few months after your arrival. L-Soft believes in quickly promoting efficient, motivated people who are able to see projects to completion without assistance.

Generally speaking, L-Soft offers many of the challenges of a big, well-established corporation, but within the framework of a small company with an entrepreneurial culture. We are facing the same issues, but on a smaller scale, which means your potential role and involvement is much more significant than in a big corporation.

You may have read all sorts of clichés in the press about the culture of Internet companies. Some of it is true of course, but to a certain extent this is also a kind of act: "be cool" and give the press what they want in return for free advertisement. We are quite a bit different from the "Internet hippie" myth. The atmosphere at L-Soft is relaxed, and you will not find many people wearing suits and ties, but we are professional, focused and down-to-earth. We are open to creative and even daring proposals, and indeed we have made "Who dares wins" one of our mottos, but everything has to make sound business sense, both in the short and long term.

L-Soft also offers a generous benefit plan that includes:

• 15-20 days paid vacation annually
• 5 annual sick days
• 9 paid annual holidays
• Medical, dental and vision insurance
• Life and LTD benefits
• Employee assistance program
• 401k eligibility after 1 year of service

L-Soft has a progressive, high-energy atmosphere where you will find many diverse people who are bright, focused and down-to-earth. With more than 16 languages spoken throughout the international organization, diversity is one of our core values. L-Soft's diversity also encourages a unique customer focus, entrepreneurial innovation, community and an overall work environment where all can thrive.

L-Soft employees are bold, intelligent, results-oriented self-starters and team players who dare to try new things and always think "outside the box." The people who make up our company today are the basis for its continued growth, and we want them to feel comfortable working at L-Soft.

Our employees are our future.

To the extent permissible by local laws and by the nature of the position being offered, it is L-Soft's corporate policy to observe the following general guidelines when evaluating applications:

• Equal opportunity: L-Soft welcomes applications from all suitably qualified people, regardless of race, sex, creed, citizenship, social background, etc.
• We do not fill positions, we hire people: We publish job descriptions because people who are looking for a job need to know whether it makes sense for them to send us their résumé. Once we get the résumé, however, we ignore all but the most basic requirements in the job description and ask ourselves what this person can do for the company. So, make sure to mention all your skills, even if they are unrelated to the position being offered.
• Our employees are our future: The people who make up the company today are the basis for its continued growth, and we want them to feel comfortable working at L-Soft. We provide our clerical staff with 17" monitors and ergonomic chairs because we do not think their comfort is less important than that of our VPs. We provide our programmers with modern equipment because we know just how important that is to their comfort and productivity. We give bonuses to people who have done a particularly good job.
• Qualification, not certification: L-Soft judges applicants based on their skills, experience and qualification. A degree is not required except for positions where we are unable to judge the applicant's skills ourselves, or where a degree or other certification is required by law. Qualification, however, is definitely a requirement.
• An open mind is essential: L-Soft is an international, multi-cultural company supporting a wide range of computer solutions ranging from mainframes to personal computers. Our policy is to use the systems and solutions that are best for the job that our customers are paying us to do. You must be prepared to set aside personal opinions and cooperate with people who may have a very different background and thinking process.
• Telecommuting: For positions where this is practical, L-Soft will allow employees to telecommute if they can demonstrate that they are able to work effectively in this manner.
• Fluent English required: L-Soft has employees and partners in several countries. In order to facilitate communication within the company, L-Soft has adopted English as the official corporate language to be used in all documents of corporate-wide interest. All applicants are required to speak English fluently, regardless of the country in which the job is offered.
• Language skills always a plus: Because of the international nature of L-Soft's business, language skills are always welcomed. Applicants who speak several languages should make sure to mention this fact when they apply. Please list all the languages that you have learned, together with your level of proficiency (bilingual or near-bilingual, fluent, read+write, read). Please do not list languages in which you would be unable to read a typical business document.