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      Section 1 Introduction 
     Section 2 The Maestro Interface 
      
     Section 3 Defining a Job 
     Section 4 Defining Recipients 
     Section 5 Defining Content 
     Section 6 Defining Tracking 
     Section 7 Sender and Delivery Options 
     Section 8 Outbox 
     Section 9 Delivered Jobs 
     Section 10 Reporting and Statistics 
     Section 11 User Settings 
     Appendix A 24 Hour Clock 
     Appendix B International Character Sets 
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      Section 2 Understanding the LISTSERV®  Maestro Interface 
     The opening screen of LISTSERV® Maestro’s interface contains various sets of functional and navigational icons. 
      The top right of each page in the LISTSERV® Maestro interface includes all or a subset of these four small icons: 
     Table 1 LISTSERV® Maestro Navigational Icons 
     
       
       
       
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       Home brings the user back to the first screen, or LISTSERV® Maestro home page. 
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       Up One Level brings the user up one level in the program, not necessarily back to the previous screen. 
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       Log out ends the LISTSERV® Maestro session and closes the account. 
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       Help provides access to page specific online help. 
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      LISTSERV® Maestro’s functionality centers on characterizing the 
      various parts of an e-mail "job." A "job" refers to all of the elements that make up the creation, scheduling, delivery 
      and tracking of customized e-mail messages. Throughout LISTSERV® Maestro documentation, "job" and "e-mail job" are used 
      interchangeably and represent the same thing – the summation of the multiple functions that make up the definition and 
      distribution of customized e-mail messages. 
      Figure 2 LISTSERV® Maestro Home Page 
       
      The center of the opening screen of LISTSERV® Maestro contains six large icons that activate the major functional 
      areas of the program: 
       
       - Start New Job starts the definition of a new e-mail job.
 
       - Resume Job lists all jobs that have been started but have not yet been approved for delivery. Jobs listed here can be edited.
 
       - Outbox contains a listing of jobs that have been defined, scheduled, and approved for delivery, but have not been sent yet.
 
       - Delivered Jobs lists all the e-mail jobs that have been delivered and has a link to generate "quick reports" on a selected job.
 
       - Tracking Reports engages the reporting wizard to produce graphs and reports on the tracking data collected from delivered messages.
 
       - User Settings stores information about sender profiles, and individual user preferences.
 
        
       These icons are repeated along the left side of every screen for navigational purposes. 
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