Delivered Jobs is a listing of all the e-mail jobs that have attempted delivery and whether they were processed successfully. Click the Job ID to see a display of detailed information on the job. The Delivered Job Details screen is composed of two tabbed pages, "Summary" and "Reports". The Summary screen lists details for the selected job. The Reports screen contains options and links to generate a "quick report" on the selected job.
It should be noted that a job might be processed successfully but still fail to be delivered. The processing state only describes the success or failure of the act of transferring the job to LISTSERV®. If LISTSERV® then for some reason fails to actually deliver the job, no messages will be sent, but the job will still be in the "successful" state inside of Maestro. For example, if the "LISTSERV list" recipients type is chosen, but there is a typo in the name of the list that is being sent to, then the job will be successfully transferred to LISTSERV® (the state is success in LISTSERV® Maestro), but the mail will not actually be sent anywhere, because the list name with the typo is unknown to LISTSERV®. Similarly, if virus-protection is enabled in LISTSERV® and a virus is found in the job, then no mail is sent by LISTSERV®, but since the job was successfully transferred to LISTSERV®, the state in LISTSERV® Maestro is still "success".
If a user suspects that a job that is shown as "successful" actually was never sent for example because recipients report that they never got the message then L-Soft recommends that the system administrator check the LISTSERV® logs to find out what happened to the job.
To generate a quick report on the current job, (as long as tracking has been switched on for the job in question) select the type of report to create. LISTSERV® Maestro can produce four basic types of reports depending on the type of recipients and recipient data used in the job:
Next, select the source data for the report type. There are five choices depending on the type of message and the tracking selected for the job
Click OK to continue.
A temporary report with the settings selected will be generated and displayed on the screen. This report will not be saved (it can always be run again from the delivered jobs screen) unless the link Create a new report with this report as a template located at the bottom of the report is clicked. Clicking this link will open the edit report page of tracking reports. Simply save the report in its present form, or change the name of report, the type, or the data sources.
The same data is shown below in a different report form.