Section 1

Section 2
Configuring for First Use

Section 3
Changing Admin Password

Section 4
Creating Accounts

Section 5
Global Component Settings

Section 6

Section 7
Log Files

Section 8
User Interface Settings

Section 9
Database Connections

Section 10
Non-Standard Ports

Section 11

Section 12

Section 13
Tracking and Recipient Profiles

Section 14
Editing INI Files

Section 15
Distributed Components

Section 16
User Interface Branding

Section 17
Evaluation Mode

Section 18
International Character Sets

Appendix A
Standard Default Ports

Section 1
Introduction to LISTSERV® Maestro Administration

Designed specifically to work with LISTSERV® 1.8e (or later) and LSMTP® 1.1b (or later), LISTSERV Maestro allows users to easily create and send personalized e-mail messages using a Web interface. Incorporated into this powerful tool is a tracking component that can collect data every time a recipient opens an e-mail message or clicks on a URL contained within the message.

The LISTSERV Maestro program is comprised of three components that work together:

  • The Administration Hub – Controls all user and program settings. It is the central component that stores registry and account information. It is accessed both by the Maestro User Interface and by Maestro Tracker to validate login information. It has its own administrator user interface.
  • The Maestro User Interface – The actual user interface. Individuals and groups use it to create and distribute customized e-mail messages. It is also used to access, view, and download the collected tracking data.
  • The Maestro Tracker – Receives and compiles tracking data from delivered e-mail messages.

In addition to LISTSERV Maestro's three components, LISTSERV Maestro also relies on the existence of two other extenal components:

An installation of LISTSERV® 1.8e (or later).

An installation of LSMTP® 1.1b (or later).

These two components must be configured to work together.

It is also possible to connect LISTSERV Maestro to a separate database installation. LISTSERV Maestro can use a separate database to store its own internal data as well as to select recipient lists from database tables. LISTSERV Maestro can connect to several databases in this way. Supported databases are:

  • Oracle® 8i and compatible versions
  • DB2® V7.2 and compatible versions
  • MySQL™ 3.23.42 and compatible versions
  • SQL® Server 7.0 and 2000

The three LISTSERV Maestro components, the two external components, and the optional database may be installed on any combination of hosts, from one single host shared by all components to six dedicated hosts, one for each component. For more information on host restrictions, installing Java, installing LISTSERV Maestro, and starting and stopping the LISTSERV Maestro service, see the LISTSERV Maestro Installation Manual.

1.1 System Requirements

To access LISTSERV Maestro, administrators and account holders must use Microsoft® Internet Explorer version 5.0 or higher operating on a Windows platform. Internet Explorer operating in a non-Windows environment and other browser programs may not be fully compatible with this version release. It is important to note that recipients of e-mail being tracked by LISTSERV Maestro may use whatever browser they wish to access the URLs contained in the message. Tracking will occur no matter which browser is used by e-mail recipients.

1.2 Accessing the Hub Administrator Interface

Once the program has been installed, set IE 5.0 or higher to http://Your_LISTSERV_Host/hub A shortcut for this address will appear in the Windows Start Menu under “Programs -> L-Soft Application Server”. A password will need to be entered in order to log in and access the program. The default administrator password after a fresh installation is "admin".

1.3 Understanding the Hub Administrator Interface

The opening screen of LISTSERV Maestro’s Administrator interface contains various sets of functional and navigational icons. At the top right corner of the screen there are three small icons:

Table 1 Navigational Icons

Home - Brings the user back to the first screen, or LISTSERV Maestro home page.

"Log out" navigational icon

Log out - Ends the LISTSERV Maestro session and closes the account.

Up one level - Brings the user up one level in the program, not necessarily back to the previous page.

"Help" navigational icon

Help - Provides access to page specific online help.

The center of the screen contains large icons that represent the major functions of the Administration Hub. These icons are repeated down the left side of most screens for navigational purposes.

Figure 1 Administration Hub Home Page