Issue 3, 2026 |
LISTSERV® at Work |
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Why Serious Organizations Still Believe in LISTSERV
By Outi Tuomaala,
Executive Vice President, L-Soft
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In long-lived expert communities and organizations, communication is not only about speed. It is about continuity. Conversations become knowledge over time. LISTSERV mailing lists support this through structured archives, managed discussions and identifiable participation that ensure context, accountability and continuity. This kind of steady email communication still matters.
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Q: |
Why doesn't LISTSERV include CC:d addresses in distributed messages? |
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By Jacob Haller
Senior Support Engineer, L-Soft
When LISTSERV distributes a message to a list, it modifies certain email headers by adding a "Reply-To" or "Sender" address as well as a DKIM signature. It also standardizes the "To" and "Cc" fields so that they contain only the mailing list address. This approach ensures consistent delivery, protects subscriber privacy and maintains the integrity of list-based communication.
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How do I ask subscribers to agree to terms and conditions before a subscription is accepted? |
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By Robert Graf-Waczenski
Senior Applications Programmer, L-Soft
Asking subscribers to agree to terms and conditions before a subscription is accepted is good practice in both public and internal communications. In this tech tip, you'll learn how to use the special "Subscription Consent" profile field for your email list and how to re-engage and obtain consent from subscribers who had already joined before you added this field.
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Clarity is Not New, But What Makes It Work Has Evolved
By Susan Brown Faghani,
Manager, Marketing and Sales Communication, L-Soft
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As inboxes get more crowded, it's no surprise that much of this year's thinking around email points in one direction: Clarity. Readers increasingly scan before they commit. Subject lines, preheaders and structure all influence whether a message is read or set aside. But clarity alone is not enough. Messages stand out when they are both clear and relevant.
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Reclaiming Real Dialogue in a Hyper-Reactive World (Part 3)
By Teresia Sjödin
Global Communication Designer, L-Soft
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If Part 2 was about reclaiming real dialogue, then this issue is about what makes it endure. When conversations are given structure, care and memory, they don't just connect us in the moment – they help shape what comes next. Structured mailing lists continue to play a fundamental role because they enable focused dialogue while the rest of the world fragments our attention. |
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LISTSERV at 40: Share Your Story
Celebrating 40 Years of Collaboration, Community and Shared Knowledge
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LISTSERV has always been about people and the communities that they build together. As we celebrate 40 years, we invite you to share your own LISTSERV story. There is no format to follow and no need to be polished. We appreciate every story – big or small – when LISTSERV made a difference for you. We may reach out to share some of the stories.
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"We established a community for physicians and scientists working in hospital laboratories in the late 1990s. It rapidly grew to include colleagues from the Nordic and Baltic countries. By now, we are about 700 participants. LISTSERV blends into the Internet background nicely; it is always there, and its reliability and ease of use are greatly appreciated."
Anders Kallner
"People prefer to distribute information only on the platform they personally use, assuming everyone else uses the same one. In practice, that has never been true. Mailing lists remain the only channel that consistently reaches everyone."
Dilyan Palauzov
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Was this issue helpful for you?
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L-Soft international, Inc.
7550 Wisconsin Ave, Suite 400
Bethesda, MD 20814
USA
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L-Soft Sweden AB
Fatburs Brunnsgata 5
118 28 Stockholm
Sweden
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© L-Soft 2026. All Rights Reserved. |
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