Issue 2, 2018
LISTSERV Product Family Upgraded: Compliance, Security and Performance
New Security, GDPR Features
LISTSERV 16.5 is now available and includes new features to help with the data retrieval and security requirements encompassed by the EU GDPR and US DHS BOD 18-01. Customers can download LISTSERV 16.5 on the L-Soft website. ListPlex hosting customers are upgraded automatically to the latest software version.

LISTSERV Maestro 8.2-2 is now available and comes with new features related to EU GDPR compliance, including a new email address data report to more easily handle rules like "Right of Access" and "Right to Erasure" and a new subscriber list profile field to collect, store and document explicit consent from subscribers.

Servicing GDPR Requests with LISTSERV and PowerShell
By Nathan Brindle
Senior Product Engineer, L-Soft
The EU General Data Protection Regulation (GDPR), which takes effect May 25th, requires, among other things, that an organization must be able to provide on demand a report in a common machine-readable format (such as XML) that lists every instance of a customer's personal data held by that organization. L-Soft has developed a Microsoft PowerShell-based script to assist you with this process.

Servicing GDPR Requests

How can I find the lists on my server that don't have any recent posts?
By Jacob Haller
Senior Support Engineer, L-Soft

Administrators of LISTSERV sites with a large number of lists often ask about ways to identify inactive lists that are no longer in use so that they can be deleted. This tech tip looks at different ways to use the system- and list-based changelogs to gather information about lists that don't have any recent posts.

Email How-To Tip
How can I query my subscribers for explicit subscription consent?
By Robert Graf-Waczenski
Senior Applications Programmer, L-Soft

The EU GDPR requires subscriber consent that is explicit, specific and confirmed. Pre-checked boxes are not allowed. This tip provides a step-by-step guide on how to add a profile field in LISTSERV Maestro that a subscriber must select in order to state his or her positive consent in the signup form.

Permission Email Is More Relevant than Ever
By Susan Brown Faghani
Manager, Marketing and Sales Communication, L-Soft
Permission is in a brighter spotlight than ever before because of the sweeping consent requirements of the EU GDPR. The legislation applies to all organizations involved in processing personal data of European Union residents. Each organization is responsible for compliance. Double opt-in subscription confirmation in LISTSERV builds email recipients’ trust and can help with permission requirements.

Permission Email

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