Issue 1, 2026 |
LISTSERV® at Work |
|
The Email Strategies We're Leaving Behind in 2026
By Teresia Sjödin
Global Communication Designer, L-Soft
|
|
|
As we move deeper into 2026, one thing is clear: email is not going anywhere, but the way we think about it absolutely is. The strategies that once defined "best practices" are quietly slipping into the past, making room for a more thoughtful, human-centered approach to communication. Here's a look at what we're leaving behind and what's emerging instead.
|
|
|
|
|
|
Why Group Email Still Powers Today's Cross-Collaboration
By Outi Tuomaala,
Executive Vice President, L-Soft
|
|
|
When organizations work across teams, borders, institutions or sectors, communication must stay clear and dependable. Whether you coordinate a working group, task force, advisory panel, research cluster, stakeholder network, program team, club or community hub, the challenge is the same: How do you keep everyone aligned without adding complexity?
|
|
|
|
|
|
Reclaiming Real Dialogue in a Hyper-Reactive World
By Teresia Sjödin
Global Communication Designer, L-Soft
|
|
|
If this year already had a catchphrase, it would be "dialogue". It seems everyone is talking and reacting, but listening is another matter entirely. True dialogue requires listening, processing and responding thoughtfully, and this, more than anything else, feels urgent in a year where the number of voices has grown, yet understanding has shrunk.
|
|
|
|
|
|
Human Side of Email: Five Essentials for Stronger Relationships
By Susan Brown Faghani,
Manager, Marketing and Sales Communication, L-Soft
|
|
|
With communication channels evolving, it's reassuring to know that some tools remain stable, dependable and grounded in human connection. For almost 40 years, LISTSERV has helped organizations communicate with intention – strengthening trust, fostering dialogue and building relationships that last. Here are five handfuls of wisdom, revealing how thoughtful email communication makes all the difference.
|
|
|
|
|
Q: |
How can I troubleshoot problems logging in to LISTSERV with SAML? |
|
By Jacob Haller
Senior Support Engineer, L-Soft
LISTSERV 17.5 introduced a new feature that enables single sign-on integration through the SAML protocol, facilitating a unified login experience and authentication process across multiple platforms. If you're encountering problems with this integration, this tech tip will go over a few common scenarios and give troubleshooting tips to get you up and running.
|
|
|
Q: |
I just got LISTSERV Maestro – now what (Part 2)? |
|
By Jani Kumpula
Senior Webmaster/UI Designer, L-Soft
In Part 1 of this tip, you learned how to get started by setting up a subscriber list, customizing your sign-up page and sending your first email campaign. Now, let's continue where we left off by examining the reporting and analytics capabilities of LISTSERV Maestro and how to take advantage of your tracking data to extend your first mail job into a smart, multi-step campaign. |
|
|
|
|
|
Got a Great LISTSERV Moment? Tell Us!
We sometimes feature anonymous stories just for fun, and we'll always ask before publishing anything.
|
|
|
Over the years, LISTSERV communities have sparked friendships, solved problems and sometimes produced moments no one could have scripted. In these upcoming issues we're celebrating those moments.
What's the most surprising or amusing moment you've ever experienced in a LISTSERV thread?
|
|
|
|
"Once, I accidentally sent a half‑finished reply to an entire tech list. Instead of being embarrassing, everyone jumped in with jokes, fixes and even a meme. It turned into one of the most supportive, human moments I've seen in a LISTSERV community."
|
|
|
|
|
|
|
Was this issue helpful for you?
|
|
|
|
|
L-Soft international, Inc.
7550 Wisconsin Ave, Suite 400
Bethesda, MD 20814
USA
|
|
|
|
L-Soft Sweden AB
Fatburs Brunnsgata 5
118 28 Stockholm
Sweden
|
|
|
© L-Soft 2026. All Rights Reserved. |
|
