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Table of Contents

Preface - About This Manual
Editorial Note - New Version Numbering
LISTSERV Command Syntax Conventions
Contacting L-Soft
Section 1 About Mailing Lists and LISTSERV
1.1 What is LISTSERV?
1.2 File Server Functions
1.3 Who are the people involved?
Section 2 Introduction to the Web Interface
2.1 The Default Home Page
2.2 Logging In
2.3 Setting a LISTSERV Password
2.4 Changing the LISTSERV Password
2.5 Using the Toolbar
2.6 Setting Your Personal Preferences
2.6.1 General Preferences
2.6.2 Archive Preferences
2.6.3 Report Preferences
2.7 Editing a Page
2.8 Accessing CataList
2.8.1 Searching for a List
Section 3 Server Administration
3.1 Using the Dashboard
3.2 Site Configuration
3.3 Deliverability Assessment
3.4 Mailing List Types
3.4.1 One-Way Announcement Lists
3.4.2 Two-Way Discussion Lists
3.4.3 Moderated Lists
3.5 Creating Mailing Lists
3.5.1 Using the List Creation Wizard
3.5.2 Creating a List from a Template
3.5.3 Cloning a List
3.5.4 Using the List Header Editor to Create a List
3.6 Deleting Mailing Lists
3.7 Submitting LISTSERV Commands
Section 4 List and Subscriber Management
4.1 Using the List Management Dashboard
4.2 List Configuration
4.2.1 List Configuration Using the Wizard Descriptions Access Control Distribution Error Handling List Maintenance Security Subscription Other
4.2.2 Manual List Configuration
4.2.3 Topics
4.2.4 Normal List vs. Super-List
4.2.5 Mail-Merge
4.3 List Configuration Task Wizard
4.3.1 Administrators What is an Owner? What is an Editor? What is a Moderator? What is an Error? What is a Notification?
4.3.2 Security Levels of Validation Subscription Options Service Areas Who May Review the List of Subscribers? Who May Access the Archives? Who May Post to the List? Restricting Subscriber Privileges
4.3.3 Attachments What is an Attachment? MIME Attachments UUEncoded Attachments HTML Messages Exchange and Outlook Attachments Size Limits Content Filtering
4.3.4 Probes What is Probing? What is Active Probing? What is Passive Probing?
4.3.5 Digesting and Indexing What is a Digest? What is an Index? What is a Plain Text Digest? What is an HTML Digest? What is a MIME Digest?
4.3.6 Subject Tags How do I make SUBJECTHDR a default option? Why would a subscriber want a subject tag? Why specify a different Subject-Tag? Why would you make SUBJECTHDR the default? Why set the SUBJECTHDR tag for all subscribers?
4.3.7 CataList Why List in CataList? Missing Listing in CataList HTML Description in CataList Hide Header from CataList
4.3.8 Banners What is a Banner? HTML vs. Text Banners
4.3.9 Mail Templates
4.4 Subscriber Management
4.4.1 Adding a New Subscriber to the List
4.4.2 Examining or Deleting a Subscription
4.4.3 Bulk Operations
4.5 Submitting LISTSERV Commands
Section 5 List Moderation
5.1 Accepting or Rejecting the Message
5.2 Viewing the Message
5.3 Subscriber Settings
Section 6 Reports
6.1 List Management Reports
6.1.1 List Reports
6.1.2 Subscriber Reports
6.1.3 List Activity Reports
6.2 Server Administration Reports
6.2.1 Server Usage Reports
6.2.2 Anti-Virus, Spam Reports
6.2.3 Server Activity Reports
Section 7 Customizing Mail and Web Templates
Section 8 Subscriber’s Corner
8.1 Subscribing to One or More Lists
8.2 Unsubscribing from One or More Lists
8.3 Changing Subscription Settings
8.4 Sending Mail to a List
8.4.1 Using the Web Interface to Post a Message
8.4.2 Using Email to Post a Message
Section 9 Archives
9.1 The Server Archive Index
9.2 Viewing List Archives
9.3 The Archive Index
9.4 Viewing an Archived Message
9.5 Joining, Leaving, or Updating a List from the Archives
Appendix A: Command Reference Card
Appendix B: Sample Boilerplate Files
Subscription Requests Sent to the List
Sending Other Commands to the List or to the *-REQUEST Address for the List
Unsubscribed User Still Getting Mail
Quoted Replies Include Message Headers Causing them to Bounce
Delivery Error with Unknown User Account
Setting a User to DIGEST because of Bouncing Mail
A Sample "Your List has been Created" Boilerplate
Appendix C: Country Codes
Glossary of Terms