Issue 3, 2020
Have You Upgraded to LISTSERV 17.0 Yet?

By L-Soft Staff
LISTSERV 17.0 was released ten months ago, and thousands of organizations are already running the new version. If you haven't upgraded yet, now is the time to jump on board. Let's look at the main reasons for upgrading and the benefits that LISTSERV 17.0 can bring to you and your organization.
The Benefits of Upgrading

Building Human Connections with Your Email Communication

By Susan Brown Faghani
Manager, Marketing and Sales Communication, L-Soft
We may not automatically think of an email marketing message, an email newsletter or even a discussion group post that we send as an opportunity to connect on a human level. It's easy to put most of our time and effort into content creation and not give enough consideration to the people we're trying to reach. Here are some simple but effective ways to keep the focus on the individuals behind the in-boxes.
Human Connections

How can I investigate why a subscriber didn't receive a certain message from my list?
By Jacob Haller
Senior Support Engineer, L-Soft

List owners will sometimes hear from subscribers who complain that they didn't receive a certain message that was posted to a mailing list. Perhaps they saw replies to it or someone else mentioned the message, but they don't remember getting it. This tech tip outlines a step-by-step approach on how to investigate the situation.
Email How-To Tip
How can I create effective HTML content templates in LISTSERV Maestro?
By Johannes Hubert
Senior Applications Programmer, L-Soft

If you have a recurring mailing, for example a regular newsletter, that uses a consistent format and style every time, then it's usually a good idea to create a content template for it. The benefit of content templates is that it separates the newsletter formatting and styling from the actual content, which will make your overall workflow more efficient.

L-Soft Sweden is Moving to New Offices
L-Soft Sweden is moving to new offices on July 1, 2020. The new location is a few blocks away from the old office space on the island of Södermalm in Stockholm.

The new address is:

L-Soft Sweden AB
Fatbursgatan 15
118 28 Stockholm
New Offices

Let's Stay Connected
L-Soft international, Inc.
7550 Wisconsin Avenue, Suite 400
Bethesda, MD 20814


L-Soft Sweden AB
Rosenlundsgatan 52, 2tr
118 63 Stockholm

+46 (0)8-50709900

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