Section 2 Understanding the LISTSERV Maestro Interface

The opening screen of LISTSERV Maestro’s interface contains various sets of functional and navigational icons. The top right of each page in the LISTSERV Maestro interface includes all or a subset of these four small icons:

Table 1 Navigational Icons

LISTSERV Maestro’s functionality centers on characterizing the various parts of an email “job.” A “job” refers to all of the elements that make up the creation, scheduling, delivery, and tracking of customized email messages. Throughout the LISTSERV Maestro documentation, “job”, “email job”, and “mailing” are used interchangeably and represent the same thing – the summation of the multiple functions that make up the definition and distribution of customized email messages.

Caution: The browser’s back button will not function as a navigation device within the program. Instead, to return to a previous step within a wizard, use the [<- Back] button. To return to a previous step within a job, use the Up One Level icon located at the top right of the screen.

The center of the opening screen of LISTSERV Maestro contains seven large icons that activate the major functional areas of the program:

·         Start New Job – Starts/begins the definition of a new email job.

·         Resume Job – Lists all jobs that have been started but have not yet been approved for delivery. Jobs listed here can be edited.

·         Outbox – Contains a list of jobs that have been defined, scheduled, and approved for delivery, but have not yet been sent. The Outbox also lists jobs that have failed during delivery for some reason.

·         Delivered Jobs – Lists all the email jobs that have been delivered. From here it is possible to generate “quick reports” on a selected delivered job.

·         Tracking Reports – Engages the Reporting wizard to produce graphs and reports from the tracking data collected from delivered messages.

·         Recipient Warehouse – Contains the recipient target groups and data tables used to store data, both of which are defined by the Data Administrator. The Data Administrator may grant access to other users in the group to manage subscriptions or to customize the subscriber web pages. For more information, see the Data Administrator’s Manual.

·         User Settings – Stores information about sender profiles and drop-in content elements. Also listed here are options to change the login password and to define individual user preferences.

These icons are repeated along the left side of every screen for navigational purposes.

Figure 2 LISTSERV Maestro Home Page